That's kinda dumb... It leads into why I don't really like "puzzles" in the traditional sense in TTRPGs... Either it is simply a DC you have to beat in a roll, and that is it, or it requires the player (not the character) to be good at solving puzzles. Otherwise, it isn't a puzzle, it is just an atypical "lock" requiring an atypical "key" reminiscent of old point-and-click adventure games where you just can't proceed until you find the McGuffin (some random detail or piece of information that is hidden away that in turn "solves" the puzzle that you could not have hoped to solve without it).
I'd love to be proven wrong, but I definitely haven't seen it done well.