▲ 749 ▼ Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com) submitted 2 years ago by stopthatgirl7@kbin.social to c/technology@lemmy.world 68 comments fedilink hide all child comments Air Canada appears to have quietly killed its costly chatbot support.
[–] fedroxx@lemmy.world 5 points 2 years ago (1 child) That won't hold up, though. permalink fedilink source parent hideshow 1 child comment replies: [–] AnActOfCreation@programming.dev 4 points 2 years ago I don't know about that. From the article: Experts told the Vancouver Sun that Air Canada may have succeeded in avoiding liability in Moffatt's case if its chatbot had warned customers that the information that the chatbot provided may not be accurate. permalink fedilink source parent
[–] AnActOfCreation@programming.dev 4 points 2 years ago I don't know about that. From the article: Experts told the Vancouver Sun that Air Canada may have succeeded in avoiding liability in Moffatt's case if its chatbot had warned customers that the information that the chatbot provided may not be accurate. permalink fedilink source parent