this post was submitted on 16 Feb 2024

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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)

submitted 2 years ago by stopthatgirl7@kbin.social to c/technology@lemmy.world

68 comments fedilink hide all child comments

Air Canada appears to have quietly killed its costly chatbot support.

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[–] corsicanguppy@lemmy.ca 125 points 2 years ago (6 children)

Sad commentary when your company's chatbot is more humane than the rest of the company ... and fired for it.

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[–] systemglitch@lemmy.world 36 points 2 years ago (5 children)

That's actually a deep thought.

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[–] Duamerthrax@lemmy.world 18 points 2 years ago (4 children)

No, Deep Thought was the chess computer. This is a large lanuage model.

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[–] it3agle@lemm.ee 7 points 2 years ago (1 child)

I thought that was Deep Blue.

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[–] Duamerthrax@lemmy.world 9 points 2 years ago

Deep Thought predates Deep Blue and is named after the computer in The Hitchhiker's Guide to the Galaxy.

https://en.wikipedia.org/wiki/Deep_Thought_(chess_computer)

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[–] lingh0e@sh.itjust.works 2 points 2 years ago (1 child)

Deep Thoughts... by Jack Handy.

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[–] PipedLinkBot@feddit.rocks [B] 1 point 2 years ago

Here is an alternative Piped link(s):

Deep Thoughts... by Jack Handy.

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I'm open-source; check me out at GitHub.

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