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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)
submitted 2 years ago by to c/technology@lemmy.world
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[–] 39 points 2 years ago (4 children)

Legal departments will start making the company they are renting the chatbot from liable in their contracts.

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  • [–] 43 points 2 years ago (3 children)

    If I'm the chatbot vendor, why would I agree to those terms?

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