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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)
submitted 2 years ago by to c/technology@lemmy.world
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Air Canada appears to have quietly killed its costly chatbot support.

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[–] 46 points 2 years ago (2 children)

You know something you never hear? Someone speak positively of Air Canada. They seem to be just as evil as United.

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  • [–] 33 points 2 years ago

    I once had a charge for Air Canada on my credit card. I immediately called in to the fraud number and said my number had been stolen. They asked me how I knew. I said I would never in my life fly on Air Canada unless there was no choice. They laughed and canceled the charge.

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  • [–] 4 points 2 years ago

    I'm always disappointed they can represent Canada and be so bad at the one thing they're supposed to do.

    Sadly, their competition got bought-up and overnight turned into a soulless failboat the same as Air Canada or United.

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