this post was submitted on 11 Feb 2024
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Right, there is nothing wrong with discord type services other then the fact that I hate them and find them annoying and impossible to engage with, but that is a personal opinion I can just sit there and deal with if communities also have other places I can interact with them online but again for the overwhelming majority of them…. they don’t.
My whole life I have been very much a “social butterfly” engaging in lots of different hobby communities and enjoying learning and reading expert conversations on niche things I never knew about. In the last 6 years or so, more than anything else Discord has been destroying my capacity to do enjoy doing that. I join a Discord server about something I am passionate about and I just can’t find the interesting conversations anywhere (even though the topics are extremely interesting to me) and I end up zoning out and disengaging with the community. I also need an account to search old conversations which feels VERY VERY wrong to me.
My point isn’t “woe is me” but to stand up and sound the alarm that we are rapidly losing agency, searchability and general knowledge curation capacity systematically across digital communities as the Discord tidal wave envelopes all. It has and will do massive longterm damage to the health of internet communities.
I mean, for goodness sake my damn workplace was trying to unionize (hell yeah) and we had a great signal chat that was very focused going on (not perfect by any means) and then a couple of people who like Discord got EVERYTHING to move to Discord and….. guess how effective we were at organizing our ≈110 person company?
Spoilers, we weren’t, at all.
It just crushed me to see people trying to agitate and encourage people to think outside the narrative of what the boss says is possible or how people’s relationship to work has to look like according to the boss, but there was zero creative or imaginative power to conceive of the politics and consequences of the tools we were using to organize or thought into how a communication tool fundamentally impacts the kind of conversations that happen in favor of others. I get that it wasn’t the primary question, but it seems to me like a far more relevant question than people gave it credit for, especially since our solution was “use the popular social media service being massively subsidized by investors in an attempt to develop an unassailable monopoly on the industry” which seems like not a great place to build the future of worker power, especially since Discord is a U.S. based company.