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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)
submitted 2 years ago by to c/technology@lemmy.world
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[–] 14 points 2 years ago (6 children)

If you are talking about Germany, yes. I recently (3 years) moved to Germany and I love the tech. I can avoid having contact with the rude people that usually work at the tills.

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  • [–] 6 points 2 years ago (1 child)

    In the US people working the tills are usually TOO nice and you don't want to make smalltalk with them. Only in NYC have I encountered rude till people, and even there, most are pretty pleasant.

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  • [–] 1 point 2 years ago

    Yes in the US honestly I feel anxiety thinking about the cashier being too nice and not responding appropriately friendly enough haha, there is such a pressure for good service for any retail worker that I feel like it's somewhat rare for them to be straight up 'rude', at most they will be quiet. Like you mention though it does vary a lot region to region from what I've seen.

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  • [–] 2 points 2 years ago

    it's usually better implemented here. i regularly went to a real (the supermarket chain) once, they had one employee manning 4 self checkout machines and one of them took cash. they would open them during lunch rushhour, so all of the people who just wanted a sandwich were out of there within 30 seconds. worked awesome.

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