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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)
submitted 2 years ago by to c/technology@lemmy.world
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[–] 2 points 2 years ago (7 children)

At my grocery store the line for self checkout is longer than for the registers, so people would very much be waiting for you. And instead of the time the cashier takes to scan all your stuff being out of your control, they'll judge you personally for being slow instead.

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  • [–] 3 points 2 years ago (5 children)

    Even with the same lenght line, in here you'd get through much faster because instead of lining up for the one register you're lining up to several self-checkouts

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  • [–] 2 points 2 years ago (4 children)

    But the people at the self checkouts do it at a fourth of the speed, so it cancels out. Plus the line for the self checkouts is four times as long anyway.

    Although it's not always easy to predict how long something takes. Self checkout is less vulnerable to someone paying in all nickels or having an issue with their food stamps. I'll take that chance to not have to stand there and guess what species of banana I'm trying to buy, though.

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  • [–] 2 points 2 years ago (3 children)

    Not here, people at the self check-outs go fast because they usually have less stuff and slower boomers are afraid of them anyway so they'll be out of your way.

    I'll take that chance to not have to stand there and guess what species of banana I'm trying to buy, though.

    Here you weight your vegetables, fruits, candies in the shop before you go to the checkout. Apart from Lidl which has either the cashier weighting them for you at the register or you'll weight them at the checkout. But it's the odd one out

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  • [–] 2 points 2 years ago (2 children)

    I remember we weighed our own vegetables in Norway in the 90s. It stopped when they got the fancy registers which scanned barcodes and had a built-in scale.

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  • [–] 1 point 2 years ago (1 child)

    I hope they don't change it here. I like weighing my own stuff. Nicer to check how much I got and no need to remember what sort of tomatoes I got since the number is in the price tag. And no way for the cashier to fuck me over by weighing them as a pricier thing.

    Spanish tomatoes for the price of Finnish ones? Get the fuck out of here! What do I look like, fucking Croesus??

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  • [–] 1 point 2 years ago

    they'll judge you personally for being slow instead.

    If you're slow because you're old or disabled, it is what it is. I might even help if I'm up front.

    If you're tired or something but clearly trying, it is what it is, people judging you are the dicks.

    If you're on your cell phone, or not paying attention, or so incapable of reading that you have to call over a Walmart employee to tell you that yes, that says napkins on the monitor (actual thing I saw once and yes it's cuz she couldn't read, she said so): you deserve the judging.

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