this post was submitted on 03 Dec 2023
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[–] [email protected] 15 points 11 months ago

In my (Australian) public service career I have watched a team of 100 public servants deliver and keep updated a data capture and processing system

A large American service company now does that job with four times the people. It took years to get them to add keyboard shortcuts to their product - the original was entirely mouse driven; and their product didn't meet contrast rules for months