It definitely has its uses but it also has massive annoyances as you pointed out. One thing has really bothered me, I asked it a factual question about Mohammed the founder of Islam. This is how I a human not from a Muslim background would answer

"Ok wikipedia says this ____"

It answered in this long winded way that had all these things like "blessed prophet of Allah". Basically the answer I would expect from an Imam.

I lost a lot of trust in it when I saw that. It assumed this authority tone. When I heard about that case of a lawyer citing madeup caselaw from it I looked it as confirmation. I don't know how it happened but for some questions it has this very authoritative tone like it knows this without any doubt.