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Could this cable be causing internet issues? (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

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There is an aerial cable that comes to this splitter (from the left) that splits out two cables. The one powering my modem is the one that’s damaged.

I’ve been having internet issues during the day for the last few days (I live in the northeast US, so very cold right now if that’s relevant). It’s only during the day. Internet speed is VERY slow when it’s connected (<10mbps download, <1 upload) and it is constantly disconnecting. But at nights internet is normal with no interruptions (160mbsp download, 10 upload). I had a tech scheduled to come out to fix the cable today but the guy never showed up (I could do it on my own but don’t fully trust myself with it) but it seems weird it’s only happening during the day. Is this actually the issue?

The other cable from the splitter goes nowhere, so is not an option. This is a rented house so there’s only so much I can do.

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[–] [email protected] 1 points 11 months ago

As was said earlier, this is an easy fix if the correct tools and a replacement compression RG6 coaxial cable connector are available.

I see some other piece of hardware in the top left corner of the picture. Is that a grounding block?

If it were me, I'd request to have the splitter and the two cable runs replaced as they look fairly weathered. But the technician will be able to make a determination once onsite.