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Ultra Hardware Failure (alien.top)
submitted 2 years ago by [B] to c/apple@hardware.watch
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I was online with Apple Support for an hour and a half. My AWU has been having sudden dramatic battery drainage periodically.

We tried to do a diagnostic three times and it couldn’t complete the diagnostic at any point. It’s been getting hot to the touch when it charges.

My phone is on os17.1 and my watch is on 10.1.1. I got the watch in early October this year (upgraded from a series 3). I’ve liked it a lot until the battery failures.

Apple support kept asking if I got it wet. I don’t shower in it and I don’t swim. I take to my Apple Store today, but does it sound like it’s toast?

I get the impression that Apple isn’t thinking it’s a software issue. Any thoughts or advice for when I take it in today?

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[–] [S, B] 1 point 2 years ago (1 child)

It stinks. I don’t shower with it on. I never had an issue with my series 3 and I believe I’ve been more careful with the AWU.

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  • [–] [B] 1 point 2 years ago

    Apple Watch support told me to update to watch os 10 which I really didn’t want but since then this bug didn’t happen again (before it happens like every two weeks). But you already updated so maybe try to remove and pair the Watch again?

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