ISP Said there was signal coming from my house (alien.top)

submitted 2 years ago by [email protected] to c/[email protected]

12 comments fedilink hide all child comments

My ISP is cable. Called and said they needed in my house to find the source of the signal that was affecting everyone else in my neighborhood. Literally nothing had changed and my house has been connected since 2010.

The tech arrived and I had them start outside. He replaced every connection/coupling and kept testing. After all of them were replaced, his testing machine showed a perfect signal. Noise eliminated. I was not charged for this service.

I found this baffling. My neighbor’s coax connections affect me?

you are viewing a single comment's thread
view the rest of the comments

[-] [email protected] 2 points 2 years ago

Everyone at my ISP was very helpful, and this episode made me realize how well they handled this.

this post was submitted on 12 Nov 2023

1 points (100.0% liked)

Home Networking

315 readers

2 users here now

A community to help people learn, install, set up or troubleshoot their home network equipment and solutions.

Rules

Please stay on topic.
Please use the search function to look for keywords related to what you want to ask before posting since most common issues have been answered.
No Ads. This community is for support and discussion. Ads and self promotion are not welcome here.
No product reviews or announcements. If you have a question about a product, be specific about what you want to know.
Be civil. Don't be a jerk. Not being a jerk is surprisingly easy.
No URL shorteners. URL shorteners tend to hide the real use of a link. For this reason, please use normal links, even if they're long.
No affiliate links.
No gatekeeping. With profession shall come professionalism. Extend help without judging others for their ignorance. The same goes for downvoting of comments or posts for "stupid questions" or not being as knowledgeable as others.

founded 2 years ago

MODERATORS

[email protected]