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[–] 12 points 2 years ago (4 children)

Enshittification doesn't mean "thing gets shittier"? Who knew?!

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  • [–] 14 points 2 years ago* (3 children)

    No, it doesn't.

    From Wikipedia:

    Enshittification, also known as platform decay,[1] is a way to describe the pattern of decreasing quality of online platforms that act as two-sided markets.

    From the guy who coined the term itself:

    Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification.

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  • [–] -4 points 2 years ago (1 child)

    Being a pedant is never a good look. You're missing the larger point. The same corporate impulse that drives platform decay ripples out to things like UX design. And that impulse is: the customer doesn't matter anymore, we already got your money, only what we want matters.

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