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Amazon Prime Video is able to remove a video from your library after purchase. (lemmy.world)
submitted 2 years ago by to c/technology@lemmy.world
657 comments fedilink hide all child comments
 

We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] 57 points 2 years ago (10 children)

Companies LOVE punishing their customers while the pirates sail on without trouble

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  • [+] -6 points 2 years ago (9 children)

    Punishing them by giving them £5? The bastards.

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  • [–] 3 points 2 years ago (4 children)

    Is he not paying a monthly subscription on top of all this? They're getting their money back pretty quickly.

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  • [–] 1 point 2 years ago (1 child)

    Again, he got a full refund AND £5. He lost nothing of value.

    He would have to pay a monthly fee regardless of these events in order to watch the movie he bought. Now he doesn't have to, since he can't.

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  • [–] 1 point 2 years ago

    I suppose you're right.

    I think in supposed to double down when I'm wrong on the internet... "How dare you make such outlandish claims! I'd Bezos doesn't send the user £1M plus a ticket for a space trip, then the user shouldn't settle!"

    Was that good? 🤣

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  • [–] 0 points 2 years ago* (3 children)

    Are you fine with me taking anything from your home as long as I pay you the purchase price + £5? Some of us assign a greater value to some of the things we own than the purchase price.

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  • [–] 1 point 2 years ago (2 children)

    Lol. "Taking from your home". Last time I checked, my home didn't have a monthly access fee for me to use the things I bought.

    Now he is freed from that requirement as well. A triple win.

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  • [–] 0 points 2 years ago* (1 child)

    What are you talking about? Amazon's digital video purchases don't require any monthly access fee. He paid £5.99 with the idea that he'll get to keep it indefinitely, just like a physical DVD. I don't get why you think it is ok for a seller to revert the sale of a digital item at any time for just the purchase price + £5 but (I presume?) not other sales?

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  • [–] 1 point 2 years ago

    Ignoring all the rest, the issue is simply that it was never bought. He bought a licence to access it. If he expected to "keep" anything, he was an idiot.

    I don't think it's okay, but if I'm dumb enough to waste money on this stuff, it's nice to get something extra for my stupidity.

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