you are viewing a single comment's thread
view the rest of the comments
[–] 4 points 3 years ago (2 children)

When did they make the UPS change? I made a return last week, no charge.

  • source
  • parent
  • hideshow 2 child comments
  • I had to return a DOA item last week and they imposed the charge for the first time. It depends on your specific situation though. In my case a Staples is physically closer than a UPS store, but I'm never near the Staples while I'm in the UPS store parking lot twice a week.

    It wouldn't bother me if I were returning items because I changed my mind, but when I'm already inconvenienced because of crappy product quality I don't expect to be further inconvenienced so Amazon can save a buck.

  • source
  • parent
  • [–] 2 points 3 years ago

    I think it depends on the cost/reason of return, and where you’re returning it. Sometimes I have to pay a $1 fee to take to a UPS store but taking it to Kohl’s drop off is free.

  • source
  • parent