▲ 982 ▼ Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings (www.techspot.com) submitted 5 days ago by BillionaireStew@lemmy.world to c/technology@lemmy.world 481 comments fedilink hide all child comments
[–] ArmchairAce1944@discuss.online 14 points 4 days ago (6 children) Good. Fuck self check out. permalink fedilink source hideshow 6 child comments replies: [–] A_Random_Idiot@lemmy.world 9 points 4 days ago* (last edited 4 days ago) (4 children) I've said this many times, but self checkout as a thing isnt inherently bad. They are a perfectly viable alternative for people who only grabbed a couple things, or something they find personally embarrassing and don't want to have a cashier see, or dont want to be social/deal with people. What made it bad is that these stores replaced 90% of their checkout lanes with self checkout, then refused to have anyone operate any of the checkout lanes. Which sucks for anyone buying more than a couple things. If you have a full cart for your monthly shopping, going through self checkout is like a 40 minute ordeal cause theres no counter space or anything (and i shouldnt be expected to do that much work to check myself out unless you are giving me like a 20% discount for doing it). I'm glad to see them reducing the number of self checkout lanes, but i hope they keep at least a couple. permalink fedilink source parent hideshow 4 child comments replies: [–] Equinox1289@sh.itjust.works 2 points 4 days ago (3 children) Yeah, it really should've been kept as a 15 items or less lane. permalink fedilink source parent hideshow 3 child comments replies: [–] A_Random_Idiot@lemmy.world 1 point 4 days ago (2 children) I would say even less, really. 5 items or less. permalink fedilink source parent hideshow 2 child comments replies: [–] Omgpwnies@lemmy.world 2 points 4 days ago (1 child) I'd say instead make an aisle and cart design for the store such that the store's shopping carts would not be able to enter the self-checkout. Essentially, each shopper would be limited to what they can carry in a basket or two, with the added limitation that the checkout bagging area is only big enough for 2 baskets that cannot be removed once you start. permalink fedilink source parent hideshow 1 child comment replies: [–] A_Random_Idiot@lemmy.world 2 points 4 days ago Thats way to much of a stretch. Cause no ones gonna invest in new shopping carts for every store, and to make it too narrow for a cart to enter would be uncomfortably narrow for people. and its unnecessary, just have maybe, depending on the size of the store, 2-4 self checkouts. and have a cashier on hand at all times to handle cart loads. 2 or more for high traffic hours. a lot simpler solution. permalink fedilink source parent [–] Doc_Crankenstein@slrpnk.net 3 points 4 days ago I personally love self checkout. The option for the five finger discount is such a great benefit. permalink fedilink source parent
[–] A_Random_Idiot@lemmy.world 9 points 4 days ago* (last edited 4 days ago) (4 children) I've said this many times, but self checkout as a thing isnt inherently bad. They are a perfectly viable alternative for people who only grabbed a couple things, or something they find personally embarrassing and don't want to have a cashier see, or dont want to be social/deal with people. What made it bad is that these stores replaced 90% of their checkout lanes with self checkout, then refused to have anyone operate any of the checkout lanes. Which sucks for anyone buying more than a couple things. If you have a full cart for your monthly shopping, going through self checkout is like a 40 minute ordeal cause theres no counter space or anything (and i shouldnt be expected to do that much work to check myself out unless you are giving me like a 20% discount for doing it). I'm glad to see them reducing the number of self checkout lanes, but i hope they keep at least a couple. permalink fedilink source parent hideshow 4 child comments replies: [–] Equinox1289@sh.itjust.works 2 points 4 days ago (3 children) Yeah, it really should've been kept as a 15 items or less lane. permalink fedilink source parent hideshow 3 child comments replies: [–] A_Random_Idiot@lemmy.world 1 point 4 days ago (2 children) I would say even less, really. 5 items or less. permalink fedilink source parent hideshow 2 child comments replies: [–] Omgpwnies@lemmy.world 2 points 4 days ago (1 child) I'd say instead make an aisle and cart design for the store such that the store's shopping carts would not be able to enter the self-checkout. Essentially, each shopper would be limited to what they can carry in a basket or two, with the added limitation that the checkout bagging area is only big enough for 2 baskets that cannot be removed once you start. permalink fedilink source parent hideshow 1 child comment replies: [–] A_Random_Idiot@lemmy.world 2 points 4 days ago Thats way to much of a stretch. Cause no ones gonna invest in new shopping carts for every store, and to make it too narrow for a cart to enter would be uncomfortably narrow for people. and its unnecessary, just have maybe, depending on the size of the store, 2-4 self checkouts. and have a cashier on hand at all times to handle cart loads. 2 or more for high traffic hours. a lot simpler solution. permalink fedilink source parent
[–] Equinox1289@sh.itjust.works 2 points 4 days ago (3 children) Yeah, it really should've been kept as a 15 items or less lane. permalink fedilink source parent hideshow 3 child comments replies: [–] A_Random_Idiot@lemmy.world 1 point 4 days ago (2 children) I would say even less, really. 5 items or less. permalink fedilink source parent hideshow 2 child comments replies: [–] Omgpwnies@lemmy.world 2 points 4 days ago (1 child) I'd say instead make an aisle and cart design for the store such that the store's shopping carts would not be able to enter the self-checkout. Essentially, each shopper would be limited to what they can carry in a basket or two, with the added limitation that the checkout bagging area is only big enough for 2 baskets that cannot be removed once you start. permalink fedilink source parent hideshow 1 child comment replies: [–] A_Random_Idiot@lemmy.world 2 points 4 days ago Thats way to much of a stretch. Cause no ones gonna invest in new shopping carts for every store, and to make it too narrow for a cart to enter would be uncomfortably narrow for people. and its unnecessary, just have maybe, depending on the size of the store, 2-4 self checkouts. and have a cashier on hand at all times to handle cart loads. 2 or more for high traffic hours. a lot simpler solution. permalink fedilink source parent
[–] A_Random_Idiot@lemmy.world 1 point 4 days ago (2 children) I would say even less, really. 5 items or less. permalink fedilink source parent hideshow 2 child comments replies: [–] Omgpwnies@lemmy.world 2 points 4 days ago (1 child) I'd say instead make an aisle and cart design for the store such that the store's shopping carts would not be able to enter the self-checkout. Essentially, each shopper would be limited to what they can carry in a basket or two, with the added limitation that the checkout bagging area is only big enough for 2 baskets that cannot be removed once you start. permalink fedilink source parent hideshow 1 child comment replies: [–] A_Random_Idiot@lemmy.world 2 points 4 days ago Thats way to much of a stretch. Cause no ones gonna invest in new shopping carts for every store, and to make it too narrow for a cart to enter would be uncomfortably narrow for people. and its unnecessary, just have maybe, depending on the size of the store, 2-4 self checkouts. and have a cashier on hand at all times to handle cart loads. 2 or more for high traffic hours. a lot simpler solution. permalink fedilink source parent
[–] Omgpwnies@lemmy.world 2 points 4 days ago (1 child) I'd say instead make an aisle and cart design for the store such that the store's shopping carts would not be able to enter the self-checkout. Essentially, each shopper would be limited to what they can carry in a basket or two, with the added limitation that the checkout bagging area is only big enough for 2 baskets that cannot be removed once you start. permalink fedilink source parent hideshow 1 child comment replies: [–] A_Random_Idiot@lemmy.world 2 points 4 days ago Thats way to much of a stretch. Cause no ones gonna invest in new shopping carts for every store, and to make it too narrow for a cart to enter would be uncomfortably narrow for people. and its unnecessary, just have maybe, depending on the size of the store, 2-4 self checkouts. and have a cashier on hand at all times to handle cart loads. 2 or more for high traffic hours. a lot simpler solution. permalink fedilink source parent
[–] A_Random_Idiot@lemmy.world 2 points 4 days ago Thats way to much of a stretch. Cause no ones gonna invest in new shopping carts for every store, and to make it too narrow for a cart to enter would be uncomfortably narrow for people. and its unnecessary, just have maybe, depending on the size of the store, 2-4 self checkouts. and have a cashier on hand at all times to handle cart loads. 2 or more for high traffic hours. a lot simpler solution. permalink fedilink source parent
[–] Doc_Crankenstein@slrpnk.net 3 points 4 days ago I personally love self checkout. The option for the five finger discount is such a great benefit. permalink fedilink source parent