I agree that's not good. What else would I do if I had todownload an app to checkout or have to navigate their self checking that's just a shit show all the time. If the store is being cheap, not properly hiring people and paying a good wage, that is not my responsibility and I'm not going to have to get some app so I can do my purchase and I'm absolutely not going to take my time to put the items back, and nor would the employees want that either.

I have no responsibility to do free labor for profit hungry criminals.