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Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings (www.techspot.com)
submitted 5 days ago by to c/technology@lemmy.world
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[–] 34 points 5 days ago (3 children)

There's a Walmart near me that I just never bother going to because like 80% of the non-grocery items are locked behind plexiglass. There are 4 self-checkouts and 2 employees assigned to just stand there watching people to make sure they don't shoplift. They've made shopping so hostile that it barely makes sense for it to be a department store at all. Might as well just go back to the old model of telling the employee what you want and then they go get it for you.

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  • [–] 12 points 5 days ago* (last edited 5 days ago)

    I wanted to buy some razor blades and the poor teenager at the Walmart just couldn't get his magnet key thingie to unlock the plastic lock on the hanger holding the packages. I waited patiently for like 5 minutes and was like look I'll fix it. I pulled down on the packaging, tore the little cardboard piece and freed the blades in like one try.

    I then still paid $40 for them like a good citizen and ignored how much I was getting ripped off.

    All while being watched by a million store cameras, three people at the self checkout, the camera reflecting my own image in the self checkout machine, the greeter giving me a dirty look and the detectors at the door.

    Its more absurd than airport security how pointless it all is.

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