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Even during a RAMpocalypse, Sony and Microsoft come across as less consumer-friendly than some PC brands with their refusal to give US tariff refunds back to consumers (www.gamesradar.com)
submitted 2 days ago by to c/pcmasterrace@lemmy.world
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[–] 3 points 2 days ago (2 children)

Has any company given back the tariffs?

It honestly sounds like such a huge hassle to try give that money back. The amount of labor required would be huge, you'd need to check every receipt, probably manually. Make sure all of them are legit, aren't double submitted

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  • [–] 8 points 2 days ago (2 children)

    Panic is refunding customers.

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  • [–] 4 points 2 days ago (1 child)

    Good for them. Are they selling direct to customers though? If yes, they have all the customer and payment details already, so it would be relatively easy?

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  • [–] -2 points 1 day ago

    Cool. It's cheap for them to do that because they are selling an extremely overpriced P.O.S. that requires an account to use and becomes e-waste iPhone style if it gets passed around owners and the previous one doesn't "unlink" it.

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  • [–] 3 points 2 days ago (1 child)

    I do not think that doing the right thing is difficult, is the customers problem here. The companies could have also just not given those costs forward to the customer, but they were very happy to do so, because, well... money.

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  • [–] 3 points 2 days ago

    Those tariffs would likely have eaten their entire margin so they have to pass it on. Even Panic had to pass them on.

    Perhaps they could have gambled on the tariffs being rolled back, but if they got it wrong they would have lost money.

    Its just a no-win scenario unless you can predict the future.

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