It's bad, OK, I'm not trying to remove any blame or criticism for the situation.
That being said, what actual normal usage for a normal person (not a National Geographic 8K stereo 360 video editor or a developer compiling Firefox daily) needs a lot, say more than 16GB, of RAM?
Again I'm not trying to find a way to accept a bad situation, only to see which actual usages are in trouble because honestly I don't see any.