I think wait times were better. And now they're terrible, but what you say plays a big role. And as such, we've seen urgent care businesses (hate saying that) explode. There's one every mile where I live, including pediatric urgent care. And I'm not complaining. I'll complain maybe about costs, but the idea of this stepped-down, non-emergent care, is a great way to deal with the problem.

Now, make it free* (except I pay taxes already so just use those).