It's less a game and more a sim. They'll not fix broken box missions, but spend weeks on fart mechanics. Either they are incompetent or intentionally stalling. I personally believe the latter.
They don't intend to leave alpha because they're making money from ship sales. It's pretty, but it's not fun when you run, and boom, you dead. 45 mins to get back there.
Even scams have valid products behind them.