Jellyfin is amazing for a lot of things, but it shouldn’t be available externally. There are a few critical security concerns that devs have openly stated will never be patched. And that makes it a non-starter for sharing with people who can’t figure out how to use a personal VPN connection. It may be fine for me and my household… But there’s no way I’m going to be able to walk my tech-illiterate grandmother through it over the phone.
In contrast, Plex makes sharing server access very easy. Since they run a centralized server to handle all of the “which servers do I have access to, and where are they located” automatic discovery traffic, sharing content is as simple as sending an invite link. That centralization flies in the face of what Jennyfin stands for, so they won’t ever implement it. I even have a burner Plex account that already has access to my server, which I can use to sign into TVs when I don’t want to bother with the whole account setup process. Handy for things like parties, because I have a few “just hit play and drunk people will enjoy it” types of playlists ready to go.
Basically, Jellyfin for yourself and your household. Plex for everyone else. Luckily, the two will happily run side-by-side without any issues.