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[–] 28 points 4 months ago* (10 children)

How does this make someone "feel heard"???? I feel like I'm losing my mind... It's the same to me as if someone went to the front of a McDonald's to talk to the building about their problems. It seems completely insane, and it's making me feel crazy that this is our world now.

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  • [–] 9 points 4 months ago (1 child)

    My guess would be the same phenomenon that existed with ELIZA. People want to be heard, especially lonely people, and LLMs are pretty good at that, asking questions and acting supportive, by design.

    This whole situation reminds me of that fact that some people hire escorts to just have someone to talk to.

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  • [–] 6 points 4 months ago* (last edited 4 months ago)

    The Eliza creator got his secretary to try it out, and as she got into her conversation she asked if he could leave to give her some privacy.

    https://www.youtube.com/watch?v=RMK9AphfLco

    There was a longer video talking about that in the context of how humans engage socially but I can't find it right now.

    ed: Oh, it was in the most recent John Oliver segment on AI chatbots

    https://youtu.be/Ykvf3MunGf8?t=321

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  • [–] 7 points 4 months ago (1 child)

    People care about being heard, not listened too. It's one-sided. I'm guessing they just like that the thing responded, and may not even bother reading carefully what it said. Like a friend who says supportive murmurings as you prattle on about whatever, "Really?", "Umm-hmm", "Oh, I know what you mean!", "Right, exactly", and, "It's nice to talk to someone I get along with."

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  • [–] 4 points 4 months ago

    This is definitely true for at least a small number of people.

    I've ran across more than I care to remember over the years, people who could just prattle on 24/7 if they had the energy, while not actually really saying anything or conversing in any meaningful way.

    It's a living hell for me.

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  • [–] 3 points 4 months ago

    Probably similar to anyone having a conversation where they ignore the “red flags” of a potential partner. Someone drinking too much, an offhand remark about bad debt, stuff like that. Except now you ignore the response that might be a non sequitur, repetitive, or just not make sense.

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  • [–] 2 points 4 months ago

    I think that this could be a reaction, human brain is meant to at least consider every human like words

    Ai is based on humans, so when you're really out of luck or desperate, this is in my opinion really hard not to fall into the trap

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