To quote an old comment of mine:
Meanwhile Steam is a feature rich platform with a bunch of features that regular C-suite types would never green light because they don’t have a direct ROI.
Direct profit is the main driving factor for decision making by C-suite types. EGS is a great example of this: it has the very bare bones of what constitutes an online store, you can see products and make purchases. Almost everything else is half assed and tacked on. It’s frankly amazing that a system like Steam exists when they could (and still could) enshittify really badly.