So what exactly did you do to piss off the Amazon Returns department? Because from my experience, they are the most lenient company when it comes to returns/refunds. I've had stuff arrive broken, or scuffed up, or it was the wrong item, or I just plain didn't like a product and every time I've been able to submit a return without having to interact with a single person.

I feel like you either have to be lying about your experience, didn't even try to return it, or did something that got your account flagged.