Oh, a Boomer needs tech support, of any kind, family, friend, otherwise?

$100/h.

Stop subsidizing their utter incompetence, time for 'tough love'.

A kid?

Like an actual kid?

Free.

How would they know any better?

But, let em know the first fix is free, on the house, next one will be $5, then $10... or, they can spend no money if they want to spend an hour getting tutored on the basics maybe once a week.

Generate fishermen, not fish.

Show them that they are capable, can learn, can solve problems... if they're patient and humble enough to try and learn.