Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

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[–] 33 points 1 year ago (4 children)

How long until they are found price-gouging people in certain demographics?

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  • [–] 17 points 1 year ago (2 children)

    Somehow me think that AI will be used to increase prices where it can, but not the other way around

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