Middle manglement is the source of nearly all bad decisions once companies get large enough to have it. Upper management is often dog shit, but they usually have an idea of what they want done. Whether that's. Net positive for consumers is a different story, but they don't intend for it to be implemented poorly.

Middle manglement then takes that, fucks it up putting each of their little stamps on it as it hits every rung on the ladder as it works it's way down to the people that have to implement it.