This is wild. I decided to see what was what and clicked the link in my email to upgrade. It took me to the upgrade site and I pasted in my license key also retrieved from an email, and it said the license was inactive. I tried to retrieve the key again in case they had changed it, but it said no key associated with my email. Again they had emailed me the link to upgrade. Then I moved to my PC where I clicked the link in the application to upgrade and it autofilled my license key, same issue. Oh well, I put in a ticket, but I'm no worse off than I was before. Thanks for the info, though.