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Brother accused of locking down third-party printer ink cartridges via forced firmware updates, removing older firmware versions from support portals [see comments] (www.tomshardware.com)
submitted 2 years ago* (last edited 2 years ago) by to c/technology@lemmy.world
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Brother deny the claims:

https://arstechnica.com/gadgets/2025/03/brother-denies-using-firmware-updates-to-brick-printers-with-third-party-ink/

via https://startrek.website/comment/15279250

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[–] 62 points 2 years ago* (last edited 2 years ago) (2 children)

Brother losing all competitive advantage they had via reputation. Doing a very big 180 and reversing the changes and commiting to no do t his BS is the only way to undo this

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