I call all the autopilot people "Listers" aka, they need a list of steps. If anything happens that the steps do not account for, they get stuck and cannot proceed.

I work in IT support and the number of times I've gotten a call from a lister who hit a random, benign dialog during a routine process, called me, and I only clicked "ok" to resolve the concern.... Well, it's too damn high.

The fact that we don't teach people critical thinking and problem solving in standard (and generally mandatory) education, is baffling to me. Education has become a list of things to memorize in order to pass.