Currently in an MSP. It's all on the company culture as to if it's shit or not. We're fully wfh with no plans to move back to the office.

Overtime is never forced. If we have to work through lunch because all hell is breaking loose, we're practically encouraged to leave an hour early unless the CEO is allowing ot and we want it. No pressure either direction.

If users are rude or generally hard to deal with, manager has our back in dealing with them.

Pay isn't top dollar but there's trade-offs