This was one of the reasons I left, and I assumed most disliked the official app, but weren't willing to part with the content.
Now, I think I was too close minded. Stuck in my bubble. If it's not in a discussion about reddit sucking, chances are people don't care that much.
App sucks? Didn't think about that, it's just an app. App really sucks? Whatever, they already use 5 other apps that are worse.
The medium shapes the experience, but isn't an experience unto itself. Not that important to the average person.