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To what extent, if at all, would have CrowdStrike's faulty update have been easier to deal with with an immutable distro? (lemmy.ml)
submitted 2 years ago* (last edited 2 years ago) by to c/technology@lemmy.world
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[–] 4 points 2 years ago (8 children)

The cloud systems would have been a problem. Any local systems, a non-technical user, could have easily done because their IT department could simply tell them, turn on your computer, and when it gets to this screen with these words, press the down arrow key one time and press enter, and your computer will boot normally.

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  • [–] 20 points 2 years ago* (4 children)

    You wildly overestimate the average person's willingness to do that.

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  • [–] 8 points 2 years ago (3 children)

    Their willingness to do it would primarily come from the fact that they have a job to do, and if their co-workers are doing their jobs because they followed the instruction and they are not, then the boss is going to have a nice look at them.

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  • [–] 7 points 2 years ago (2 children)

    This relies on the assumption that everyone else, or at least a significant portion, in the office managed to do it.

    I'm not talking about whether or not they're actually physically capable of it, of course they are. Im talking about how people immediately shut down and pretend they can't follow simple directions the second something relates to a compute.

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  • [–] 10 points 2 years ago* (1 child)

    You clearly haven't worked a help desk if you think even those simple instructions are something every end user is capable of or willing to do without issue.

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  • [–] 0 points 2 years ago

    I guess I had really good colleagues. I was the network administrator for a small not-for-profit organization and the only time people came to me with computer problems was when they had tried the things that they knew worked first. If the obvious answers did not fix the problem, then they would bring it to my attention.

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  • [–] 2 points 2 years ago

    It should be relatively straightforward to script the recovery of cloud VM images (even without snapshots). Good luck getting the unwashed masses to follow a script to manually enter recovery mode and delete files in a critical area of the OS.

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