this post was submitted on 16 Apr 2024
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In a previous job I was before we were pretty clear about our channels, and WE (3 people) were the Service Desk.
But after that I worked in a specific area of the IT of a multinational DIY stores chain and what a fucking mess.
Yeah im at a fairly small company with a boss that cares about that kinda stuff more than me so its not very hard to enforce