I had an Ubisoft account. I had the original Guildwars. Something screwed up, and they just deleted the game from my account.
I then had someone hack my account and try to steal it. The Ubisoft help desk actually got that sorted. Probably because I was online when it happened and instantly saw the email notification that the hackers changed my email.
Anyway. I changed my password to some super long phrase with numbers and capital letters and such, then never logged in again.