There are a lot of different variations of PON/FTTx. Most are symmetrical, some are not.
ISPs did a lot of experimenting with fiber based delivery methods over the years, and a lot of that old gear is still in use.
It might even be something like RFoG in your area, where it's fiber to the hole but converts directly to coax (with a micro node) at your house and uses a standard D3.1 cable modem.
You'd have to ask the ISP for more info, namely what delivery method they use at your address. There's a good chance the sales rep won't know anything about it, tho.