I have run into similar issues. I am assuming Lemmy is... Struggling with load right now
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If you know the name of the community, I found success going through the address bar in your browswer, as opposed to search.
For example: lemmy.one/c/[email protected]
Right, I did that -- steps 5, 6, and 7.
In the lemmy.one search, try putting your search in the format of [email protected] and you should be able to find them. Essentiallyust separate the community name and the domain with the @ and have the ! at the beginning. This should work but you may need to give the search 10-15 seconds of additional time to find the community. I noticed that it would give me "No Results" but then the community would pop up a few seconds later. After this click on the community > sidebar > subscribe