this post was submitted on 25 Jun 2023
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No Stupid Questions

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I can only log in when I change my password. The password-changing process manages to log me in. I cannot log in, at all, in any other way. Not in any internet browser, even in clean installs. When I click the login button it just keeps spinning forever. The Jerboa app is the only thing giving me any info because it always says, “Incorrect Login”.

This has been happening since I registered for the first time fourteen days ago. I have been trying every day, at different times, from different browsers even from different internet connections. The only relevant this that happened it was one day that for a split second I was logged in as another user, Marmaduke?, but this is just an anecdote I have no way of verifying this.

I do not know why this happens or how to solve it. I am sorry. I just don’t know what else to do.

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[–] [email protected] 0 points 1 year ago (1 children)

I had this too. Try shortening your password to less than 40 characters, that fixed it for me.

[–] [email protected] 0 points 1 year ago* (last edited 1 year ago) (1 children)

That is one of the first thing that I tried. The original password was 13 letters, 2 numbers and 3 symbols. Since then I tried multiple combination of passwords. It didn’t work.

[–] [email protected] 0 points 1 year ago (1 children)

Try without symbols? I heard that dashes can confuse the backend

[–] [email protected] 0 points 1 year ago (1 children)

Currently the password is 6 letters and 8 numbers. It doesn’t work either.

[–] [email protected] 0 points 1 year ago (1 children)

Weird one I found in the browser was that my password manager auto filling the password field can cause it to spin. I now just copy and paste my password, but add a letter and then remove it so Lemmy knows I entered something. Could be worth a shot?

[–] [email protected] 2 points 1 year ago

Already tried it. when I am attempting to log in I always type the password by hand. Thanks, tough.