The author's own intellectual property was deemed a violation, and the appeal mechanisms turned out to be opaque—they formally exist, but in practice, getting a decision reversed with automated review is nearly impossible.
That sounds about right. Unlike brick-and-mortar stores of the past, no company needs to answer to you now. Doesn't matter if you're a paying customer, you can't bribe Google to care about you. The only thing that could work is bad publicity on social media, at best.
Services like IFTTT allow Ring doorbells to sync footage directly to Google Drive, creating a potential attack vector that users rarely consider.
The theoretical scenario works like this: if a malicious actor wanted to trigger a Google account ban, they could expose an internet-connected camera to intentionally problematic content, knowing the footage would automatically upload to the target's Drive.
I love how technology has made our lives easier.