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this post was submitted on 12 Aug 2023
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It's shenanigans like this that make me never want to buy a Canon or HP product. If I need a high end inkjet for printing photographs, it's Epson all day. For anything else, I swear by a good used bulletproof Brother.
Brother was good but I’m disappointed by the last units I had. After 4 years of light home usage (one page here and there), they are not picking up paper in the tray. Same for some relatives which bought similar units. Feels like scheduled obsolescence …
The printer might just need a maintenance kit done to it. Those rollers are meant to wear out over time.
It is surprising they'd stop working after only occasional use. The rollers on my scanner are good for 30k scans.
You say "occasional use", I read "given time for dust to collect".
It's this. All the printers at my office started screwing up in 2022 after barely any usage from 2020-2022.
Like WagesOf said below, the rollers wear out over time and use. So even if you don't use them they do eventually just wear out.
Or even just cleaning from dust, maybe even spider webs.